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Intermittent Logging Outages

August 21, 2020 at 8:10 AM

Logging Database

Resolved after 5h 3m of downtime. August 21, 2020 at 1:14 PM

Investigating - We are investigating a potential issue that might affect the uptime of one our of services. We are sorry for any inconvenience this may cause you. This incident post will be updated once we have more information.

Investigating - We are experiencing intermittent logging outages that last between 5 and 10 minutes. We are still investigating the cause. The outages are represented by the spikes in the graph below:

Line graph showing outages as spikes

Investigating - We have only seen less than a handful of micro outages in the past two weeks, with measures to alleviate helping significantly. We are keeping this issue open as we have yet to receive a final verdict on the root cause from our infrastructure provider (Google). We will update once we receive further information.